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  • VBS Check-in Process Improvement

    This year we had a little more than 1750+ kids use the automated check-in system for VBS across three of our campuses. Looking at this graph which shows the number of check-ins per minute, you can see check-in does not ramp up as sharply as we would want on Monday (red). (click for larger image) By Tuesday (blue) after some adjustments ...
    Posted to This End Up (Weblog) by nairdo on July 25, 2011
  • Custom IE Error Page (DNSERROR.HTM)

    When you use a web based kiosk for your attendant-less check-in system, you should think about what's going to happen if your network fails you -- especially if you're using the 3G network.  This is what you'll see if the kiosk cannot reach the server:   That page is especially problematic if you don't have a keyboard ...
    Posted to This End Up (Weblog) by nairdo on June 20, 2011
  • Patchy Philosophy and the Bug Free Software

      [note: This is an especially 'angry coder' post -- so I encourage the the faint of heart reader to simply skip this article.]  Although I hate to admit it, I know there is no such thing as bug free software releases.  With testing and a solid QA process in place, you most definitely can drive software defects in new ...
    Posted to This End Up (Weblog) by nairdo on June 15, 2011
  • Remote, Mobile, 3G, Check-in

    When we launched our Queen Creek campus at the Queen Creek High School, we decided not to rely on the local network there.  Having learned our network reliability lessons when we ran a test church at Campo Verde High School the year before, we instead decided to put some trust into the 3G cellular network. So far it's been pretty ...
    Posted to This End Up (Weblog) by nairdo on June 15, 2011
  • Our Virtual Check-in System

    For the past few weeks, I was beginning to think our new Arena check-in module was only going to be a virtual system -- not a real, working application.  You see, we had to postpone the full rollout a few weeks ago when our first full scale pilot had a printing meltdown.  After about 20-40 people had successfully checked ...
    Posted to This End Up (Weblog) by nairdo on February 8, 2009
  • Pestering Pays Off: Say Hi to Derek

    My pestering has paid off.  I just got word on Friday that Derek Mangrum, our Network and Systems Administrator, has begun blogging IT specific posts over at Grinding-IT-Out and he's doing it at a furious, daily pace (compared to my 1-2 per month).  Derek's been tremendous addition to our IT team and is always ...
    Posted to This End Up (Weblog) by nairdo on March 17, 2008
  • Server Re-Rack , 9hrs and Counting

    It's 4:07am and we're nearing the end of our computer room (closet) re-rack project.  Thanks to Derek Mangrum, our ultra talented and organized server/network engineer, we've got a computer room that was completely recreated from the ground up tonight (er, yesterday).  We had our whole team (David, Robert, Derek, Phil and me) ...
    Posted to This End Up (Weblog) by nairdo on June 8, 2007
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